Crisis communications for outages, incidents and supply disruption
How an organisation handles a crisis or emergency response situation...
Rebuilding public trust in the NHS through honest communication
For the people running NHS trusts and health boards, trust...
How energy leaders can become credible voices in the UK’s energy debate
Ask an energy sector chief executive why they want a...
Why the consumer should be the last one laughing, not the brand
Humour used in corporate and consumer communications can be an...
Last week, a cross-party committee of MPs urged the UK...
When reputational repair hits the wrong note.
As the famous chorus line goes in Joni Mitchell’s classic...
